Roberto.Ray
January 10, 2021
"10/10 Customer Service"
- quick response (replied within the same day)
- concise and straightforward email
- provided possible reasons for my issue
- provided a quick solution
- offered additional help
- friendly (not as important but still appreciated)
If this isn’t great customer service, then I don’t know what is.
Candice.Crawford
December 04, 2020
"Excellent Headset Arctis 1 Wireless User"
Excellent Headset and a great pair of wireless headphones.
I ordered the Arctis 1 Gaming Headset from Steel Series on black Friday. Its the only headset I could find with wireless on both Nintendo Switch and PC. As I have a 4K TV connected to a gaming pc the other side of the room this was the only way I could use it with a headset.
Although I am not a headphones expert, the sound quality is excellent. I've spent today listening to music through it for testing before I attempt Fortnite.
Nice quality product. Would recommend. At first glance I thought the Aux cord was a bit short but it is actually slightly longer than my iphone hands free kit which I used previously.
KathySchmidt
July 10, 2019
"Best (Gaming) Headsets out there."
Great headsets and mic quality, even on the low end. Never had any problems, and my oldest pair from them is still running perfectly 5 years later.